Gossby Reviews
Based on 38 customer reviews and online research, gossby.com has a consumer rating of 2.4 out of 5 stars, indicating that most customers are not satisfied with Gossby.
5 Stars(6)
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4 Stars(5)
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3 Stars(4)
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2 Stars(5)
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1 Star(18)
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How would you rate Gossby?
Top Reviews
To all my fellow online shoppers. PLEASE, PLEASE, PLEASE Do Not purchase no mugs off this site they are a Rip Off. Just look at the review pics... all the same people and family members. Girl have on same shirt in several different reviews. I ordered as a gift and my friend left the counrty without her mug due to Failure to DELIVER, FAILURE TO TRACK PACKAGE THIS A BOGUS TRACKING NUMBER. Pease avoid this company
Anyone needing proof first I will be more than happy to send screen shots of conversations with them as well as their Lack of communication. Again be very cautious when dealing with them. I work 2 jobs and all I ask for is to receive what I paid for and I know my online shoppers can relate to this. God Bless and stay safe America!
I purchased a mug and it turned up smashed. I have been trying to get hold of the company via email, facebook and their chat function on the website and no one is replying to me. This is really poor customer service, I just want a refund or to speak with someone
Customer Reviews (38)
Great product, arrived well packaged. Would definitely buy from them again!
I ordered 3 mugs for Mother’s Day and they were absolutely beautiful. I bought myself one to commemorate my first Mother’s Day and I purchased the other 2 for my sisters and they loved them. I loved that I was able to customize them to make them look like my sisters and their kids. They are such lovely and thoughtfully put together keepsakes. I will treasure my mug forever since it holds special meaning to me for my first Mother’s Day.
Adding that I didn’t wait too long for my mugs after placing my order. I believe I received them the following week which is great considering they had to personalize them for me. I had no problem whatsoever, it was a very easy transaction. I will continue to purchase specialized items from this site in the future :)
I ordered a blanket in April for Mother's Day. The tracking number stated it was delivered even though it wasn't. I requested a new one to be sent and it never came. They offered to refund me 50% of what I paid and credited me 4 DOLLARS. I reported the purchase as fraud luckily. THIS PLACE IS A SCAM! DO NOT PURCHASE ANYTHING
They say they are located in Louisville KY I live in Cincinnati Ohio my item was promised May 7th it was a mother's day present well its May 6th and it's all the way in California. I have tried calling several times it says too high of call volume. I finally got through today and asked why my item was in California when they are "supposedly" in KY well they are not there they are located over seas and my item has a delivery date of May 11th now! The rep could only say when it leaves them its out of their hands well it left them April 30th! That means they are over seas just be honest where you are located and how long delivery really will be! Never again! My weekend is ruined it was a gift for my sister from out of town and my nephew was murdered so I wanted to give her this as a mother's day gift now I have to wait and mail it to her when it gets here! Hope it looks like it says at least!
The mug was much smaller than expected. Never knew they made mugs this small.
The mug was A lot smaller than I expected. I needed to put my glasses on to see the names
I believe due to improper packaging I payed $22.00 only to receive a smashed cup I'm Very unsatisfied and this is very unsatisfactory and I'm very disappointed my order number GB5035948
The order process was easy and the mugs are so cute. They were delivered quickly too. I was kept informed of each stepfrom ordering to processing to shipping and delivery.
Really pleased with blankets for 2 recipients detailing my dog and family members the blanket is enormous as per the dimensions. Blanket is warm and snuggly. Not cheap but great personalisation
The pictures on the mugs wasn’t very clear for the price you pay
I ordered a mug from this company mid February and have not received it. Tried to contact them the first time I was told to be patient. The second time I have received no response. Very unhappy with this company and my advice would be not to order from them.
Gossby Questions & Answers
Posted on 06/30/2020
No they scam half their customers so any good review is so they can keep scamming people
Posted on 12/14/2020
Absolutely not! Buyer beware. Shipping is a nightmare. Customer service is poor and slow. Poor issue resolution system.
Posted on 06/30/2020
Really easy until they refund you with the 100% refund guarantee that is a lie and they partially refund you then stop replying to your emails
Posted on 11/30/2020
Its not great, in my experience. I emailed both of their 'help' emails (they don't have a phone number on their site that I could find). I'm waiting after 2 days to hear from them. I understand they might be busy, but they need to have a faster response time.
Posted on 06/30/2020
Months if it does come only 50% of customers get there items
Posted on 12/14/2020
Many many weeks to months. You may never get it. Good luck getting help from customer service. Deceptive company and they lack integrity.